1. Introduction
These Terms of Service (“Terms”) govern your access to and use of the website operated by Zestech Associates Limited (“Zestech”, “we”, “us”, or “our”), accessible at zestechassociates.co.ke / zestechassociates.com and related digital touchpoints.
Zestech Associates Limited is an enterprise management consultancy and corporate training entity operating from Nairobi, Kenya. By accessing or interacting with this website, you confirm that you have read, understood, and agreed to be bound by these Terms and all applicable laws of the Republic of Kenya.
2. Acceptance of Terms
Please review these Terms carefully before utilizing our website. If you do not agree with any part of these conditions, your sole remedy is to discontinue browsing and using the website.
Your use of this website signifies your acceptance of these Terms. However, merely visiting, browsing, or navigating this site does not automatically create a client-consultant relationship, commercial partnership, or service contract between you (or your organization) and Zestech Associates Limited.
3. Website Purpose
This website is maintained to provide general informational content regarding Zestech Associates Limited and our professional disciplines, which encompass:
- Productivity Training and Organizational Excellence Diagnostics
- Institutional Performance Management & Balanced Scorecard Advisory
- ICT Accessibility Advisory & Digital Standards Training (WCAG 2.2)
- Governance, Leadership Ethics & Article 10 Constitutional Values Training
- Human Resource Capability Building & Supervisory Skills Development
All curriculum summaries, article insights, and service outlines presented on this website are provided for general awareness and institutional planning purposes.
4. Website Information and Accuracy
Zestech Associates Limited endeavors to ensure that all information on this website is current, accurate, and reflective of verified professional standards. However, institutional frameworks, regulatory mandates, and training curriculums continuously evolve.
Consequently, we do not warrant that all descriptions, schedule outlines, or informational summaries are at all times exhaustive, fully current, or error-free. Specific program availability, module outlines, applicable fees, and delivery schedules must be verified directly with our advisory team through formal written correspondence before making institutional procurement commitments.
5. Enquiries and Communications
Visitors may submit requests for proposals, workshop inquiries, and general questions through our interactive contact forms, electronic mail, or official telephone channels.
Submitting an enquiry does not bind Zestech Associates Limited to accept a training cohort or deliver consultancy services, nor does it create a binding commitment on either party. We reserve the right to review requests, request preliminary organizational details, and provide formal proposals based on consultant availability and institutional alignment.
6. Training and Consultancy Services
All commercial training deliveries, in-house corporate workshops, strategic diagnostic audits, and management advisory engagements are governed strictly by separate, legally binding agreements. These may include formal Service Level Agreements (SLAs), Memorandums of Understanding (MOUs), Letters of Engagement, or written Institutional Purchase Orders.
Separation of Terms: In the event of any conflict between general website informational text and an executed commercial agreement, the terms of the signed commercial agreement shall prevail.
Financial & Operational Terms: Fees, cancellation policies, rescheduling protocols, deliverable milestones, and payment arrangements are established within respective formal commercial contracts.
7. Intellectual Property Rights
All original materials on this website—including but not limited to text, curriculum frameworks, graphics, brand identifiers, logos, button icons, software code, and overall design—are the intellectual property of Zestech Associates Limited or its licensors and are protected under the Copyright Act (Cap. 130 of the Laws of Kenya), the Industrial Property Act, and international intellectual property conventions.
You are granted a limited, revocable, non-exclusive license to view, display, and download content solely for internal organizational evaluation of our services. You may not modify, reproduce, republish, distribute, sell, or exploit any website material for commercial gain without express prior written consent from Zestech Associates Limited.
8. Acceptable Website Use
When accessing or using our website, you agree not to:
- Use the website in any manner that violates the laws of the Republic of Kenya or international cybercrime statutes.
- Attempt to probe, scan, or test the vulnerability of our web servers, database infrastructure, or security perimeters.
- Introduce malicious code, trojans, worms, logic bombs, or distributed denial-of-service (DDoS) payloads.
- Submit fraudulent, deceptive, or abusive messages through our contact and inquiry forms.
- Misrepresent your identity, impersonate any person or entity, or falsely claim affiliation with an institution.
- Engage in automated data scraping, harvesting, or indexing without our express written permission.
9. Third-Party Links
Our website may feature hyperlinks to external websites, including statutory regulatory bodies (such as the Office of the Data Protection Commissioner), government ministries, or constitutional reference databases.
These links are provided solely for convenience and contextual reference. Zestech Associates Limited has no control over the content, uptime, or privacy policies of third-party platforms and accepts no liability for any losses or damages arising from your use of external websites.
10. Website Availability
While we strive to ensure continuous, uninterrupted access to our website, technical interruptions, server maintenance, software updates, or unforeseen network outages may occasionally occur.
Zestech Associates Limited provides the website on an “as is” and “as available” basis and does not make binding uptime commitments or guarantees regarding uninterrupted operation.
11. General Disclaimers
The content published on this website is intended for general informational, educational, and orientation purposes. It does not constitute formal legal counsel, statutory audit sign-off, or individualized management advice tailored to a specific organization's unique circumstances.
Before making organizational, governance, or procurement decisions based on website content, institutions are advised to engage in direct diagnostic consultation with qualified professionals to assess their specific statutory mandates and operational requirements.
12. Limitation of Liability
To the maximum extent permitted by applicable laws of Kenya:
- Zestech Associates Limited, its directors, employees, and consultants shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your access to, use of, or inability to access this public informational website.
- Nothing in these Terms seeks to exclude or limit liability that cannot be lawfully excluded or limited under the substantive laws of Kenya, including liability for gross negligence, willful misconduct, or statutory consumer and constitutional protections.
13. Privacy & Data Protection
Your privacy and the security of your personal data are of paramount importance to us. Any personal information you submit to us via website forms, email, or telephone is collected, processed, and safeguarded in accordance with our comprehensive Privacy Policy and the Data Protection Act, 2019 of Kenya.
Please review our full Privacy Policy for complete information on our data handling practices and your statutory data subject rights.
14. Accessibility
Zestech Associates Limited is committed to digital equity and ensuring our website is perceivable, operable, understandable, and robust for visitors of all abilities, adhering to the Web Content Accessibility Guidelines (WCAG 2.2 AA).
If you encounter accessibility barriers or have recommendations for improving accessibility, we invite you to contact our advisory team so we can address your needs promptly.
15. Changes to These Terms
We reserve the right to modify or replace these Terms of Service at our discretion to reflect changes in our business offerings, operational procedures, or applicable regulatory requirements.
When revisions occur, the updated terms will be posted directly to this page with a revised “Last Updated” date at the top of the document. Revisions apply to prospective website usage and do not retroactively alter terms established within previously executed commercial client contracts.
16. Governing Law & Jurisdiction
These Terms of Service, and any disputes or claims arising out of or in connection with your access to or use of this website, shall be governed by and construed in accordance with the substantive laws of the Republic of Kenya.
Any legal proceedings arising out of general website usage shall, subject to legal review and applicable dispute resolution provisions in formal commercial contracts, be subject to the competent courts of Kenya.
17. Contact Information
For questions, formal notices, or inquiries concerning these Terms of Service, please contact our corporate office: